Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
safe
Reviews
North Locality
2016-07-16
Person
4
5
0
Review of Urgent Treatment Centre (Crawley)
written by a patient
16th July 2016
The staff and care I received was excellent, timely, professional, communicative and fastidiously hygenic. I cannot fault this in any way and was very pleasantly surprised with how quickly I was moved through the process without feeling shortchanged in terms of care.
The area I would like to remark on is parking: coming in to Urgent care by myself, with a foot injury, and then having to worry about finding coins for parking is absurd. I ended up hibbling round to the main shop in the hospital with a painful wound to my toe. Please get the council to convert to a gated pay on exit system that you can use a credit card with, and preferably, using a card which can be validated at the Urgent Care to give free parking for those people using the facility as patients. Urgent care patients should not have to worry about potentially getting wheelclamped if they have to rush in to the UC treatment centre. Please please please represent this view in your discussions with Crawley District Council.
Lastly ... I live in Barns Green. Why isn't Horsham Urgent Care open 24 hours/ 7 days a week?
North Locality
2016-07-08
Person
5
5
0
Review of Proactive Care Horsham MDT Team 2
written by
8th July 2016
The community matron Elaine was wonderful, so kind, caring and understanding. She helps me with improving the management of my health!
North Locality
2016-07-08
Person
5
5
0
Review of Proactive Care Horsham MDT Team 2
written by
8th July 2016
Matron was so good to my family and I.
Recommend her and proactive care to all.
Think her name was Elaine?
North Locality
2016-07-08
Person
5
5
0
Review of Proactive Care Horsham MDT Team 2
written by
8th July 2016
Proactive care are great!
Recommend community matron!
North Locality
2016-07-08
Person
5
5
0
Review of Proactive Care Horsham MDT Team 1
written by
8th July 2016
The ability of the carers to make me feel human and improving is without complain.
North Locality
2016-07-08
Person
5
5
0
Review of Proactive Care Horsham MDT Team 2
written by
8th July 2016
The community matron Elaine was marvelous.
North Locality
2016-07-08
Person
4
5
0
Review of Crawley Hospital - Viking Ward
written by a carer
8th July 2016
Food to be improved. The care was alright.
North Locality
2016-07-08
Person
4
5
0
Review of Crawley Hospital - Viking Ward
written by a patient
8th July 2016
Electric supply in Viking ward was bad in the two wards closest to the door because the light over the two beds meant the door was so bad. Attention to the single light in the middle of the corridor was mentioned, but it was not mended or replaced. On the other hand, the strip light above the cupboard, in Viking ward has recently been replaced and this has made a large difference to the light effect in the entire Viking ward, catering (in general).
Catering. The catering staff see med unable to supply salt at breakfast although they were requested to do so several times.
North Locality
2016-07-08
Person
1
5
0
Review of Crawley Hospital - Viking Ward
written by a patient
8th July 2016
North Locality
2016-07-08
Person
3
5
0
Review of Crawley Hospital - Viking Ward
written by a patient
8th July 2016